The Sleep Company Ex is dedicated to providing exceptional customer service and ensuring that your experience with our products is seamless and satisfying. Whether you have inquiries about our innovative sleep company mattress offerings, need assistance with your order, or wish to provide feedback, we are here to help.
Contact Information
For any questions or support related to The Sleep Company Ex, please reach out to us through the following channels:
- Email: bestbusinesspoint2000@gmail.com
- Phone: +923035788739
Customer Support Hours
Our customer support team is available to assist you during the following hours:
- Monday to Sunday: 11:00 AM – 9:00 PM
We strive to respond to all inquiries promptly and provide you with the best possible assistance regarding our sleep company products.
Frequently Asked Questions (FAQs)
1. What is the 100-Night Trial offered by The Sleep Company Ex?
We understand that selecting the perfect mattress is crucial for your comfort. That’s why The Sleep Company Ex offers a 100-night trial period on our sleep company mattress range. If you’re not completely satisfied within this period, you can request a return for a full refund or a replacement. To initiate a return, please contact us at bestbusinesspoint2000@gmail.com.
2. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor your shipment’s progress through the provided link. If you have any concerns or need further assistance, feel free to reach out to our customer support team.
3. Do you offer installation services for beds and chairs?
Yes, The Sleep Company Ex provides complimentary installation services for our beds and chairs in select serviceable PIN codes. After your order is delivered, our team will contact you to schedule the installation at your convenience, typically within 48-72 hours post-delivery.
4. What payment methods are accepted?
We accept a variety of payment options, including credit cards, debit cards, EMI, and No Cost EMI plans. All transactions on our website are secure and encrypted to protect your information.
5. How can I cancel or modify my order?
If you wish to cancel or make changes to your order, please contact our customer support team as soon as possible at bestbusinesspoint2000@gmail.com. We’ll do our best to accommodate your request, provided the order has not yet been processed for shipping.
6. Are there any physical stores where I can experience The Sleep Company Ex products?
Yes, The Sleep Company Ex has several company-owned and operated stores across various cities. Here are some of our store locations: